Google Launches Online Encyclopedia, Crowd Need Not Apply
Yesterday Google announced the launch of its much-anticipated online reference site, Knol. The headline in Google's official blog reads, with some irony, "Knol is Open to Everyone." Make that, open to everyone to read. Like Citizendium, the Wikipedia-but-not project started by Larry Sanger, Knol will rely on experts to draft articles on given subjects. Citizendium has struggled to build critical mass. We'll see if the marketing muscle of Google can help Knol solve that problem (faced by all new online communities.)
Wired's Steven Levy provides a wide-ranging coverage of Knol here. Some juicy bites:
While articles will be written by experts (some 200 have already been penned in order to seed the site with content), readers will be able to have some input.
Google isn't rejecting the wisdom of the crowd. Once an author creates a knol, the general public can improve it. People can suggest corrections, edits and amendments to the content -- a technique Google calls "a moderated edit."
Readers can also leave comments alongside the content. While the author is the arbiter of the item itself, and can reject suggestions, he or she can't delete the comments. Users can also rate knols on a five-star scale.
Further complicating the Google vs. Wikipedia storyline is the fact that Wikipedia itself has quietly but persistently been instituting checks and balances on the crowd's contributions. In fact, Wikipedian-in-Chief Jimmy Wales just announced an approval system for edits at the Wikimania conference last week. We could even be seeing the emergence of some sort of consensus among the powers behind Knol, Wikipedia, Citizendium and now, even, Encyclopedia Britannica. Levy:
In fact, [says Jorge Cauz, president of Encyclopedia Britannica], from what he hears about Knol, "it's very similar to things we're thinking and retooling Britannica to do." He hints that the company might be changing from its subscription model to a scheme where much of its content would be free to users -- and show up in search engines."
It seems that, roughly speaking, all four reference works are headed in the same direction: A hybrid approach that attempts to utilize both experts and the crowd. Makes sense to me. The best Wikipedia pages contain 1) the obvious involvement of someone well-versed in the subject at hand; 2) diligent scrutiny by a Wikipedian; and most of all, I would argue, 3) a long list of citations.
I have a pet theory about Wikipedia—it's evolved dramatically over the course of the last two years. I relied on it without reservation during the writing of the book, and I noticed that the quality of the material improved over that time (even within single articles, as I was often looping back to re-check sources) and that long lists of citations suddenly appeared. This last is what makes Wikipedia a crucial research tool. It's an impeccable first stop and a disastrous final stop in any research project. I would dip in, get a gloss on the subject, and then dive into the cited books, scholarly papers and articles in the popular press to double-check the information. In other words, I used it as a combo briefing paper and bibliography.
However, this raises a point: Aren't we nearing a point of redundancy? As Wales tells Levy:
What is the added value?" Wales asks. "People already can put up web pages somewhere on the internet, put some ads on it if they want to get revenue or not put ads if they don't want the revenue." Wales clearly thinks that his brainchild will satisfy most searchers. "If I type in Thomas Jefferson, there's a pretty good chance that the Wikipedia entry is more or less exactly what I'm looking for," he says.


In this Kevin Bacon world I have a connection to both Crowdsourcing (In the photo section) as well as Google Knol. My wife, Dr. Anne Peters is a leading diabetes expert that was invited to be a paid Knol seed writer. She finished the first drafts back in December on her Type 1 and Type 2 Diabetes Knols and I did a brief edit and added some photos and graphics and was in charge of wrestling with the the system bugs while uploading the information.
The Type 1 Diabetes Knol was on the featured list for the past two days and traffic on my website (where the photos live in an attempt to protect my copyright) shot off the scale.
Now that her featured place has been superseded by the the Knol on buttermilk pancakes the traffic has settled back down.
What is interesting is how the comments section that can be used to improve the Knol. The suggestions for improvement are sometimes harsh, but it is clear that photo captions from me and international units and more global information would be an improvement by Anne.
Posted by: Mark Harmel | July 25, 2008 at 09:23 PM
Thanks Mark—Six Degrees of Kevin Bacon indeed. First the disease (diabetes) and then the cause (pancakes!) I was just talking to Steven Levy (the Wired writer who wrote the Knol piece) about the commenting system, and I have to say I was impressed: I hadn't realized that suggestions were made in the form of edits, to be accepted or rejected a la the editing system in MS Word (or more appropriately, Google Writely).
Posted by: Jeff Howe | July 26, 2008 at 05:41 AM
Anne's diabetes Knols are listed as a closed collaboration so the feedback in this case is in the comment section, similar to this one.
The main feedback was that there were many readers outside the US that wanted the units of measurement in their system as well.
She has often spoke to groups of doctors from out of the US, but by default she wrote to a US audience and the story was broadcast worldwide. Her medical editors didn't think of this either so this is an opportunity for the crowd to participate in the writing of Type 2.1 Diabetes.
Posted by: Mark Harmel | July 26, 2008 at 03:37 PM
Knol needs a Dewey system. It is becoming an ideological big-bang. There is some joy in being able to source material by category.
Posted by: Miro Jurcevic | October 27, 2008 at 04:26 AM
Knol needs a Dewey system. It is becoming an ideological big-bang. There is some joy in being able to source material by category.
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When Google launches its new web browser, will you try it out?
I definitely will.
If it isn't that great, I'll just go back to Firefox.
Y'all?
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